Frequently Asked Questions
Can I inspect your facilities?
A. Of course! We encourage you to inspect our facilities
prior to boarding your pet. However we have set hours for
inspecting our kennels - Monday to Saturday from 9.30am
to 10am and by appointment made
beforehand only. Please phone for an inspection
Are the kennels air conditioned?
Yes. The kennel temperature is managed by evaporative air
for its efficiency and refreshing flow of air.
Are the kennels heated in cold weather?
Yes. The kennel temperature can be heated in cold
Does my pet need to be vaccinated?
A. Yes. Vaccinations are compulsory and certificates will
need to be sighted on arrival EACH time you board
your pet. Keep your pets certificate in a safe place and
make sure your vet updates it at each yearly vaccination
booster. Dogs require a C3 vaccination. Vaccinations must
be administered at least 10 days prior to boarding your
pet. If you are in doubt feel free to talk to us or your
veterinarian about these requirements.
Do you give discount rates for long term boarding or if
we have more than one pet?
A. Yes, we do! Our normal daily rate is based on stays up
to 4 weeks. After four weeks you will receive a 10%
What if my pet is on medication
A. We will administer your pets medication whilst he/she
is boarding just as you would at home. There is no extra
fee for the adminstration of your pets medications.
How do I pay?
A. We accept cheques,cash or eftpos. Payment
accepted on arrival or departure. Pets that stay
longer than four weeks will require a 50%
Are the premises attended after hours?
A. Yes. We live on the premises and there is always some
one in attendance.
What about veterinary treatment?
A. We have a veterinarian on call for emergency. For
pre-existing conditions, aged pets or wherever possible
we will endeavour to use a vet of your choice. If you
have concerns in this area please discuss your pets
needs on admission.
Where are your kennels located?
A. 20 minutes from the Perth Domestic Airport and
City. We are close to Roe Highway Tonkin Highway and
Mitchell Freeway access points.We are situated in the
Canning Vale kennel zone.
..Email is for enquiries only, we have
no facilities for online bookings available at the
Please use phone contact for actual bookings until
further notice. Thank you